Goods will be shipped from Ontario 24-48 hours after your order is placed.

Please email: ecommerce@brandedbyaccent.com and include the following:

• Desired product & qty
• Shipping address
• Desired in-hands date

Don’t hesitate to reach out! We may be able to accommodate a custom production run.

We hope you are happy with your purchase, but if for any reason you are not satisfied, you can return the item within 30 days of delivery.

Please note that you are responsible for the return shipping costs, unless the item you received was defective or damaged. In that case, please contact our customer service team at ecommerce@brandedbyaccent.com as soon as possible and we will provide you with a prepaid return label and a full refund.

To be eligible for a return, the item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached. Please include your order number and a brief explanation of the reason for the return in the package. Once we receive and inspect your return, we will process your refund within 10 business days. We appreciate your understanding and cooperation.

Please ship returns to:

VCA c/o Accent Group Inc.

2000 Rogers Road

Perth ON K7H 1P9

Canada